الشروط والأحكام

Top Car

يرجى قراءة هذه الشروط بعناية قبل استخدام التطبيق

المحتويات

1
Terms of Use

By downloading, browsing, accessing or using the Mobile Application "Top Car", Users agree to be bound by these Terms and Conditions of Use. We reserve the right to amend these terms and conditions at any time. If the User disagrees with any of these Terms and Conditions of Use, the User must immediately discontinue their access to the Mobile Application and their use of the services offered on the Mobile Application. Continued use of the Mobile Application will constitute acceptance of these Terms and Conditions of Use, as may be amended from time to time.

2
Definitions

"Mobile Application" or "Top Car" refers to the smartphone software through which the company mediates services between Users and Service Providers.

"Account" means an account created by a User or a Service Provider on the Mobile Application as part of Registration.

"Service Providers" refers to the individuals or companies registered within the Company to provide products or services approved and mediated by the Company.

"Users" means users of the Mobile Application, including you. "Users" also includes Service Providers using the Mobile Application version dedicated to the use of Service Providers.

"Privacy Policy" means the privacy policy set out in Clause 14 of these Terms and Conditions of Use.

"Services" means all the services provided by Service Providers via the Mobile Application and mediated by the Company to Users.

The "Top Car" Mobile Application consists in a specialized service to schedule/match the Service Provider with the User, without creating any employee relationship with the Service Provider.

3
General Issues

3.1 Applicability: The use of any Services and/or the Mobile Application and the making of any Redemptions are subject to these Terms and Conditions of Use.

3.2 Location: The Mobile Application and Services are intended solely for use in regions where it operates. We make no representation that the Services are available for use outside of the indicated regions.

3.3 Scope: The Mobile Application and Services are for Users' non-commercial, personal use only and must not be used for business purposes unless official written permission is granted by the Company.

3.4 Prevention on use: We reserve the right to prevent the User using the Mobile Application and the Service at any time.

3.5 Equipment and Networks: The provision of the Services does not include the provision of a mobile telephone or handheld device. To use the Mobile Application, the User will require Internet connectivity and appropriate telecommunication links.

3.6 Permission to use: If the User is not the bill payer for the device being used, the User will be assumed to have received permission from the bill payer.

3.7 License to Use Material: By submitting any text or images via the Application, the User represents that they are the owner of the Material. The User hereby grants us a worldwide, royalty-free, non-exclusive license to use the Material to promote any products or services.

4
Redemptions

4.1 Need for registration: Users must Register to make a Redemption from the Mobile Application. The Service Provider agrees that by registering they will be scrutinized to be accepted by the Company.

4.2 Application of Terms: By making any Redemption, the User acknowledges that the Redemption is subject to these Terms and Conditions of Use.

4.3 Redemption: Any attempted Redemption not consistent with these Terms and Conditions of Use may be disallowed or rendered void at our discretion.

4.4 Responsibility for perishable products: Each Service Provider shall be responsible to ensure that any of its products or services for Redemption that are perishable has not expired.

4.5 Restrictions: Reproduction, sale, resale or trading of any products or services or Redeemed products is prohibited.

4.6 Company Not Liable: The Company shall not be liable for any losses or damages suffered by Users resulting from a failure by the relevant Service Provider to fulfil any Redemptions. Users accept that the Mobile Application acts solely as a scheduling/matching service.

4.7 Lost/stolen services: Neither we nor any Service Provider shall be responsible for lost or stolen Samples or products that have been Redeemed.

5
Location Alerts & Notifications

The User agrees to receive pre-programmed notifications ("Location Alerts") on the Mobile Application from Service Providers if the User has turned on locational services on their mobile telephone or other handheld devices.

6
Users' Obligations

6.1 Service Provider terms: Users agree to abide by the terms and conditions of the relevant Service Provider for which their Redemption relates to.

6.2 Accurate information: The User warrants that all information provided on Registration is true, complete and accurate.

6.3 Content on the Mobile Application: It is the User's responsibility to ensure that any products, services or information meet their specific requirements before making any Redemption.

6.4 Prohibitions — the User undertakes not to use the Services or Mobile Application:

6.5 Further prohibitions — the User undertakes not to:

7
Fraud Policy

To view all the details related to the fraud policy, Click Here.

8
Rules About Use of the Service

8.1 We will use reasonable endeavors to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the Services will be free of faults.

For errors or issues, contact us — JORDAN: 065777666 / 065777667  |  SAUDI: 0112848000

8.2 We do not warrant that Users' use of the Services will be uninterrupted and we do not warrant that any information transmitted via the Services will be transmitted accurately, reliably, in a timely manner or at all.

8.3 We do not give any warranty that the Services and the Mobile Application are free from viruses or anything else which may have a harmful effect on any technology.

8.4 We reserve the right to change, modify, substitute, suspend or remove without notice any information or Services on the Mobile Application from time to time.

8.5 We reserve the right to block access to and/or to edit or remove any material which in our reasonable opinion may give rise to a breach of these Terms and Conditions of Use.

8.6 The acceptance and denial of the service request may occur at first by the Service Provider. "Top Car" is not liable for any delays, cancellations, failure to cancel the contract and miscommunication between the User and the Service Provider.

9
Suspension and Termination

9.1 If the User uses the Mobile Application in contravention of these Terms and Conditions of Use, we may suspend their use of the Services and/or Mobile Application.

9.2 If we suspend the Services, we may refuse to restore the Services for the User's use until we receive an assurance from them that there will be no further breach of the provisions.

9.3 The Company shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone in breach of these Terms and Conditions of Use.

9.4 We shall be entitled immediately to suspend the Services if: the User commits any breach of these Terms; we suspect the User has, might or will commit a breach; or we suspect the User may have committed fraud against us or any person.

10
Disclaimer and Exclusion of Liability

10.1 The Mobile Application, the Services, the information on the Mobile Application and use of all related facilities are provided on an "as is, as available" basis without any warranties whether express or implied.

The credit balance shall remain valid for the specific period. The credit in the wallet will expire after 6 months of inactivity.

10.3 To the fullest extent permitted by applicable law, we disclaim all representations and warranties relating to the Mobile Application and its contents.

10.4 We do not warrant that the Mobile Application will always be accessible, uninterrupted, timely, secure, or error free.

10.6 We shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages resulting from or in connection with the Mobile Application and the services offered.

10.9 The User acknowledges that all electronic data transfers are potentially susceptible to interception by others. We cannot warrant that data transfers will not be monitored or read by others.

11
Indemnity

The User agrees to indemnify and keep us indemnified against any claim, action, suit or proceeding brought or threatened to be brought against us which is caused by or arising out of the User's use of the Services, any other party's use of the Services using the User's credentials, and/or the User's breach of any of these Terms and Conditions of Use.

12
Intellectual Property Rights

12.1 All editorial content, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trade marks on the Mobile Application are protected by copyright laws and belong to us and/or our suppliers. These works may not be copied, reproduced, retransmitted, distributed, disseminated, sold, published, broadcasted or circulated whether in whole or in part, unless expressly permitted by us.

12.2 Nothing contained on the Mobile Application should be construed as granting any license or right to use any trademark displayed on the Mobile Application without our written permission.

12.3 We will not hesitate to take legal action against any unauthorized usage of our trade marks, name or symbols. All rights not expressly granted herein are reserved.

13
Amendments

13.1 We may periodically make changes to the contents of the Mobile Application, including to the descriptions and prices of goods and services advertised, at any time and without notice.

13.2 We reserve the right to amend these Terms and Conditions of Use from time to time without notice. The revised Terms and Conditions of Use will be posted on the Mobile Application and shall take effect from the date of such posting.

14
Applicable Law and Jurisdiction

14.1 These Terms and Conditions of Use shall be governed by and construed in accordance with the applicable Federal laws of Kingdom of Saudi Arabia.

14.2 The Mobile Application can be accessed from all countries around the world where the local technology permits. By accessing the Mobile Application both the User and we agree that the laws of the country where accessed will apply to all matters relating to the use of the Mobile Application.

14.3 The User accepts and agrees that both the User and we shall submit to the exclusive jurisdiction of the courts of the country where accessed in respect of any dispute arising out of these Terms and Conditions of Use.

Copyright 2026 by Top Car. All Rights Reserved.